FREQUENTLY ASKED QUESTIONS
Details have been emailed to all 2020 ticket holders. If you haven’t received this, check your spam folder and ensure you are using the email account you signed up to Frontgate Tickets with. We know, it’s been a long time and memories are fuzzy.
To login and view your account details, please visit https://constellation.
Please contact Front Gate Tickets >> support.frontgatetickets.
Yes! Our volunteer portal should be ready toward the end of April. Please hang tight, we want your shining face helping out behind the scenes at the festival!
Yes, you can purchase these through out passes page.
Nope. Wristbands are NON-TRANSFERABLE. A tampered wristband will be declared void and you will not gain access to the festival.
Passes will only be sold in advance via Front Gate Tickets https://constellation.frontgatetickets.com/, and if they are still available, at the gate.
Wristbands will be available for pick-up at the Advance Box Office starting July 21. You can also pick-up your wristbands at the Box Office when you arrive at the festival. We encourage locals to beat the rush and do it in advance to reduce crowding and line-ups. Remember to bring your barcodes (printed or on your phone) so Box Office staff can scan your ticket.
To help reduce the amount of traffic heading to Constellation Fest, Poparide, Canada’s city-to-city carpooling platform, has created a Carpool Squamish Constellation Festival page to make it easier for attendees to carpool. Here’s how it works: when a driver offers seats in their car or a passenger is looking for a ride to Constellation Fest during the days of the event, their post/request will appear here.
Thankfully, the transit strike has ended in Squamish and all bus service has been reinstated and is FREE over the summer, so our local shuttles are no longer required (yay!). The nearest bus stop is Brennan Park. You may also take advantage of a free, first-come-first-served shuttle, provided by the kind folks at Cleveland Entertainment Group and Shred Shuttles, at the end of each night to access Squamish downtown and a number of craft breweries and cideries en route.
Yes! This year we are pleased to offer parking onsite. There will be security monitoring all paid parking spaces, but please do not leave anything valuable in your vehicle.
Our free bike valet team will take good care of your bike. We know how much you love it!
Donations will be collected for the Sarah McLachlan School of Music: Strengthening the well-being of children, youth and adults 55+ by providing barrier-free access to the transformative power of musical learning, expression and community.
No. All parking must be purchased separately.
Customer Service is located onsite and is your go-to for answers.
The box office is located at the Festival gates. The nearest intersection is Loggers Lane at Finch Drive. You can access it between the following hours.
Saturday, July 23 / 11AM – 10PM
Sunday, July 24 / 11AM – 10PM
Our advance box office is right on site at 39025 Loggers Ln, Squamish, BC.
Please note that cameras are permitted at Constellation, however, professional video and audio recording equipment is not permitted at the festival.
One (1) empty plastic or reusable water bottle (water fountains on site)
- Waterproof ponchos
- Small backpacks and bags / purses (please note: all bags will be searched)
- Sunscreen (except sunscreen in flammable aerosol cans)
- Digital cameras (except professional cameras with lenses over 2.5” or any other type of detachable lens)
- Disposable cameras
- Baby strollers
- Electronic cigarettes
- Outside alcoholic beverages
- Illegal drugs and drug paraphernalia
- Glass bottles and cans
- Hard-sided coolers
- Musical instruments
- Flags, banners. landmarkers
- Large sports umbrellas
- Folding chairs
- Animals (except service animals)
- Large backpacks (camping style)
- Laser pointers
- Water squirt gun or mist
- Professional video / audio recording equipment
- Firearms, knives, or weapons of any kind
- Any object that can be used to cause bodily harm
- Selfie sticks or similar monopods
Items that are on the disallowed list will be confiscated. We recommend not bringing them to the event site at all to save you the extra hassle.
Everyone is welcome at Squamish Constellation Festival. We are committed to creating a festival experience where everyone can connect with music, the outdoors, family and friends in a setting that is free from violence, hate speech, predatory and discriminatory behaviours.
We ask that festival-goers and residents help us with this by acting with care and respect towards people and nature, by being aware of how your actions may impact others, by keeping an eye on each other, and reaching out if you see anything that causes you concern.
The right to admission is reserved by the promoter and venue, who may take health and safety, environmental and security concerns into account at their reasonable discretion and may from time to time carry out security searches.
No refunds will be offered to customers who are refused entry or ejected from the venue on account of declining to be searched, abusive, threatening, drunken or disorderly conduct.
We have secured responsible partners who are providing separate, comfortable tobacco and cannabis consumption lounges. All guests who wish to use either of these products must do so only in designated areas. The cannabis consumption site is 19+.
For any questions not covered on our website or in our FAQs please contact us through our form or email us here. We’ll aim to get back to you within 48 hours, Monday to Friday.
For Front Gate Tickets inquiries you can visit support.frontgatetickets.com – they’re pros and will have answers to your account specific questions.